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New director for Culina’s chilled operations

Market Drayton, UK: Culina Logistics has promoted Nick Thompson to director with responsibility for chilled operations. Thompson joined the company in July 2011 and served as the national chilled operations manager until the new appointment.  He will be based at Culina Logistics’ head office in Market Drayton and report to chief executive officer, Thomas van Mourik.

Nick Thompson, newly appointed as director for chilled operations, Culina Logistics

“We have a great team and an excellent track record for delivering innovative added-value for our customers,” Thompson says.  “Since joining the business and discussing our operations with stakeholders I’ve recognised that there is scope to add even more value and raise the service bar higher in the food and drink sector.”

A key aspect of the role will be to develop the Culina Logistics offering for chilled operations and share best practice with the company’s rapidly growing ambient service, which will include identifying synergies and opportunities for greater efficiencies.

Culina cites as an example, one of the company’s clients that achieving an on-time delivery success rate of better than 95% but wanted to do more.  “Working with the client Culina Logistics introduced a series of incremental improvements that have led to on-time delivery rates consistently reaching over 99%.  This success has enabled the client to offer an enhanced level of service into the market place and create new customer-facing messages about the significant improvements it had made,” the company says.

“We want to think more strategically about how to get the most out of all parts of the business,” Thompson says.  “The delivery rates improvement we introduced with this client illustrates what can be achieved by working even more closely with the customer.”

The new appointment is the latest stage in company’s plan to double the size of the business within the next five years.