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Paul Alban takes over parts for Schmitz

Paul Alban, new parts manager UK & Ireland at Schmitz Cargobull

Warrington, Cheshire, UK: Paul Alban has been appointed as parts manager UK & Ireland at Schmitz Cargobull, as part of expansion plans for the company’s parts operation at its new headquarters in Warrington.

Alban, who marks his fifteenth year with the trailer manufacturer this year, is promoted to his new position to oversee all functions of the restructured parts division. He will also be looking to expand the current product range.

Schmitz Cargobull is introducing an electronic parts ordering system which also is part of Alban’s remit. The new system allows users to order parts online for next-day delivery, and also serves as a reference point and document store for all trailers built by the company.

“Paul’s product knowledge and focus on customer satisfaction have allowed for a seamless transition,” said Paul Avery, managing director, Schmitz Cargobull UK. “He has been an integral member of the parts team for more than eight years and I have no doubt that he will continue to strengthen the department further with the roll-out of EPOS and his strong people management skills.”

Electronic parts ordering allows customers to view an itemised report of parts specific to their trailer/s by entering chassis numbers into the system. It also holds technical data sheets and can be viewed in numerous languages.

Warrington now plays home to Schmitz Cargobull UK, including the used trailer sales facility with a three-bay trailer refurbishment workshop and 634m² parts store.