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Two-way communication for Stewarts’ fridges

Perth, Scotland: soft fruit and swede producer Stewarts of Tayside is using Foretrack, Carrier Transicold’s updated tracking, telematics and fleet management system.

The six new Vector 1550 units were specified on 13.6-metre Gray & Adams trailers and form part of a 27-vehicle, all Carrier-cooled, trailer fleet

Stewarts specified the system on six new temperature-controlled trailers with Vector 1550 fridges. Foretrack now includes two-way communication giving transport managers the ability to remotely alter the set point or operation mode as well as initiate defrosts and pre-trip checks, and clear alarms from a connected device anywhere in the world.

“The ability to remotely monitor temperatures and make any required changes is an ideal way of guaranteeing cold chain integrity, and it takes the pressure off our drivers,” said Jim Winn, distribution manager, Stewarts of Tayside. “The fact that Carrier Transicold has developed this function was a welcome addition, improving what is already a great system.”

Foretrack accesses Google Maps for tracking, providing better accuracy and coverage. It also has a refreshed web portal and a mobile app on iOS and Android devices, allowing users access to the upgraded system from anywhere in the world. Foretrack can also generate operational reports, providing rapid analysis of a refrigerated fleet’s performance.

“Having remote access to our fleet data, coupled with the instant performance report capability, has completely changed the way we operate. I can’t remember how we worked without Foretrack to be honest,” Winn said. “We’re a 24/7 operation and the freshness of our produce is critical, so having such a reliable fleet management system is vitally important.”

Stewarts of Tayside shows how the Foretrack system can help improve productivity and efficiency. Its experience with the system and regular feedback helped Carrier Transicold develop the system. The six new Vector 1550 units were specified on 13.6-metre Gray & Adams trailers and form part of a 27-strong, all Carrier-cooled trailer fleet. Stewarts will also specify Foretrack with its next batch of 10 trailers with Vector 1550 units.

Founded in 1975, Stewarts of Tayside operates in the UK with its refrigerated trailers each travelling up to 160,000km a year.