Hamburg Süd launches remote container management for reefers

Hamburg, Germany: Hamburg Süd has launched a new remote container management (RCM) system for customers to monitor their reefer container shipments.

RCM monitors temperature, relative humidity, and the concentrations of O₂ and CO₂ within the reefer container in real time.

As a special feature the data of the cargo probes for cold treatment cargo are available online.

The entire reefer container fleet of Hamburg Süd and Maersk has been fitted out with the technology. Recent months have been spent carrying out test shipments and developing the digital customer interface. The result is an online application that can be accessed via PC, tablet or smartphone, and that conveniently displays the necessary parameters of the refrigerated container.

If critical limit values are exceeded or not maintained, Hamburg Süd’s operations team also receives an alarm notification so that they can take any measures necessary to safeguard the quality of the cargo.

If users have any questions about their current shipments or the application itself, they can immediately get in touch with reefer experts at any time 24/7 via a chat function.

“With RCM we are combining the best of both worlds for our reefer customers: digital state-of-the-art technology, which is already tailored as much as possible to individual requirements, in addition to a personal service that can be accessed at any time,” said Frank Smet, chief commercial officer of Hamburg Süd.

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