Biggleswade, UK: Hultsteins UK has boosted its breakdown service with commercial vehicle call handling specialists TNS 365, providing a 24/7 customer breakdown helpline.
Graham Usher, UK managing director, Hultsteins, said TNS 365 custom-built systems will give Hultsteins UK an array of feedback regarding any issues as they arise, so they can immediately be handled by the TNS 365 dedicated breakdown team.
“Plus, we’re able to view 24/7 live data and oversee situations should we need to. It’s a fantastic partnership for both parties and we look forward to what the future holds.”
Adam Drake, director, TNS 365, said “TNS 365 have brought several new ways of working within our industry and are always looking to the future to see what new, modern technologies can offer. Using custom-built software, our modern systems enable us to be flexible to our clients’ needs in this fast-moving commercial transport industry.
“Bringing Hultsteins UK onboard is a great move for us as we both look to what the future holds for refrigeration transport and the ability to support assets out on the road, 24/7.”
