Krone appoints new head of service

Werlte, Germany:  Ralf Faust is to manage the customer services departments at the Krone vehicle plant.

He is responsible for all the value-added chains in the service sector, such as the full service, spare parts, deliveries as well as the complete telematics programme including individual adaptations for customers.

Ralf Faust, now in charge of customer services at Krone

Faust was previously with Euro-Leasing, a subsidiary of MAN Truck & Bus AG, where he worked for 14 years.

Gero Schulze Isfort, managing director for sales and marketing at Krone says: “Krone is known to be fully focused as a flexible full-service provider of the so-called ‘value-added-services’.”

“We are going to consistently expand in this section. We are also going to enforce the important topic telematics and really put our foot down when optimising the Krone TControl,”

“With Ralf Faust, we are pleased that we have won a well-known and recognised specialist of the branch,”

“With his commercial and technical background as well as long-term international experience, Ralf Faust is a gain for the Werlter management team, says Schulze Isfort.

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