Operators get real-time access to maintenance data

Watford, UK: Iveco reports ‘very encouraging results’ in its UK dealer network by using Advisor, an electronic workshop management system.

Provided by FDTek and based on its R2C Online management compliance system, the Advisor programme was developed with Iveco as a means of stream-lining workshop procedures while cutting administration, improving efficiency and reducing costs.

Fabio Santiago from Iveco, who has been with the project from the start, says: “The Advisor system is now used across all of our UK dealer and service points and without exception its benefits have been widely felt.”

Advisor has replaced the traditional labour-intensive manual procedures associated with vehicle checks, maintenance, repairs and performance monitoring to the extent that a typical medium sized workshop could reduce costs by around £70k per annum.

Being electronic and accessible on-line from any location, means that dealers, manufacturers and operators can carry out all fleet-related procedures, eliminate paperwork and retrieve information about any vehicle in ‘real-time’.

“The advantages are immense, ” says Santiago, “Our dealers save time and reduce errors.  A vehicle record can never be misplaced and when required for a Vosa inspection, it can be viewed instantly.”

In the event of any ‘no-show’ or missed appointment, the system will automatically reschedule inspections.  This, says Santiago, enables individual events and procedures to be automatically tracked and scheduled for the entire life of each vehicle.

From an engineering standpoint, Advisor has bridged the gap between front-line vehicle performance and Iveco’s production plants in Spain and Germany.  Iveco is now widening the Advisor service for use across Europe and plans to introduce it on an international basis by 2012, providing electronic vehicle management for over 3000 service points.

“Our engineers can now have a birds-eye-view of every vehicle’s vital performance data,” says Santiago.  “This enables us to provide a dynamic response from within production to any issues which arise in the field.  All countries are effectively tied together and for sure, the system has brought us closer to our customers and better able to resolve any problems as they occur.”

Nick Walls, managing director of FDTek, the designers and providers of R2C Online service, says: “Iveco were one of our very first customers to join the R2C Online network through their Advisor programme and I’m delighted with the success that they are experiencing.

“The unique range of functionality available through R2C Online is provided as a service which anyone can subscribe to.  This, combined with our low monthly subscription fees, has been the catalyst to the rapid adoption of the platform by the commercial vehicle industry.

“We have worked closely with our customers to create a market leading service and are delighted that the ROI experienced in the UK has now generated interest to roll out across their European network.  We are looking forward to now developing the R2C Online service on an international basis and to start with such a prestigious client as Iveco is testament to the benefits provided.”

WORLD NEWS

Organic food drives growth in US cold chain logistics

Dublin, Ireland: The cold chain logistics market of the United States is expected to grow 2% between 2020-2025, driven by demand for beverages and organic …

READ THE FULL STORY >

Carrier mobile coldstores for vaccines

Palm Beach Gardens, Florida, USA: Carrier Pods, monitored by Sensitech, allow customers to expand their cold storage capacity. Carrier’s containers use Sensitech’s monitoring systems with …

READ THE FULL STORY >

C-Safe opens Mexico City hub

Dayton, Ohio, USA: CSafe Global has opened a hub in Mexico City. As the second largest pharmaceutical market in Latin America after Brazil, adding this …

READ THE FULL STORY >

Ti Cold Development to open Houston coldstore

Ti Cold Development, is set to open a 303,920-square-foot coldstore in Houston. The 42,000 pallet position site has a 55-foot-deep refrigerated dock and -10F to …

READ THE FULL STORY >

WHAT’S ON

  • Cold Chain Insight
    Cold Chain Insight into Energy, 16-20 November – the first of the new virtual insight series

Latest Tweets

RHA launches new customs brokerage service: bit.ly/2G2sPuK #Brexit #customs #internationalhaulage

© 2020 Global Cold Chain News | Terms of use | Privacy Policy
Commercial Transport Publishing Limited, registered in England and Wales, Company No: 6453302. Registered Office: 6 Corunna Court, Corunna Road, Warwick CV34 5HQ